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Terms & Conditions

These Terms and Conditions ("Agreement") are entered into by and between Fawkner Bingo Croydon ("we", "us" or "our") and you, the user ("you" or "your"). By accessing our platform, services, products, or participating in any promotions, activities, or games (collectively referred to as "Services"), you acknowledge that you have read, understood, and agree to be bound by these Terms.

  1. Acceptance Of The Terms

    By using our Services, you confirm your acceptance of this Agreement without limitation or qualification. You understand that we reserve the right to modify or update these terms at any time, with or without notice. Your continued use of the Services after changes have been made constitutes your acceptance of such modifications.

  2. Eligibility Requirements

    You must be at least 18 years old (or the minimum age required by applicable law in your jurisdiction) and reside within a country where our services are permitted to operate. You acknowledge that you meet these eligibility requirements, understand, and agree to comply with all relevant laws governing online gambling.

  3. Account Registration Rules

    You must provide accurate information when registering an account, including but not limited to name and proof of age (if applicable). Failure to do so may result in account suspension or closure without notice.

  4. One-Account-Per-User Policy

    Each user is allowed only one active account with our platform at any given time. You are responsible for maintaining the security and integrity of your account(s) and all activities conducted therefrom.

  5. Identity Verification And Kyc

    You must comply with applicable Know Your Customer (KYC) regulations, including but not limited to providing identification documents to verify your identity when required by us. We reserve the right to request additional documentation or verification at any time.

  6. Account Accuracy Obligations

    Your account information must be accurate and up-to-date. You are responsible for maintaining correct details and notifying us promptly of any changes, including but not limited to updates to your name, address, or bank details (if applicable).

  7. Account Security Responsibilities

    You acknowledge that you will use a secure internet connection and protect against unauthorized access by keeping confidential your login credentials and password.

  8. Restricted Behaviour And Prohibited Activities

    The following behaviour is not allowed:

    • Manipulation of games, bets, or outcomes in any way.
    • Hacking into other users' accounts or attempting to circumvent our security measures.
    • Sharing, selling, trading, or otherwise transferring account balances between users.
    • Making false claims for bonuses or rewards.

    We reserve the right to terminate your membership and recover damages if you engage in restricted behaviour or prohibited activities.

  9. Bonus And Promotion Rules

    Our bonus offers are subject to change without notice. Terms associated with specific promotions will be presented at the time of offer, but they generally include conditions such as wagering requirements, eligible games, withdrawal restrictions, and a maximum cashout amount.

  10. Wagering And Gameplay Conditions

    You acknowledge that our platform is provided for entertainment purposes only and does not guarantee payouts or result in guaranteed wins. All gameplay is subject to applicable laws, regulations, and these Terms & Conditions.

  11. Bonus Abuse Prevention

    We monitor activity on the site and will investigate potential bonus abuse (including but not limited to collusive betting). We reserve the right to cancel accounts suspected of engaging in bonus abuse.

  12. Deposits And Withdrawals

    For users with supported payment methods, you may deposit funds via available payment methods. You can withdraw your winnings using supported withdrawal options, subject to any applicable fees and restrictions as stated on our website or at the time of withdrawal request.

  13. Verification Before Withdrawal

    All withdrawals require verification procedures for identity purposes (KYC). We may, without limitation, require documentation including but not limited to identification, proof of address, bank statements, etc., as reasonably necessary to fulfill applicable AML/CFT and anti-gaming regulations or our risk management requirements.

  14. Processing And Review Procedures

    All transaction requests are reviewed for security purposes before processing. If further information is needed from you or your account activity raises suspicion of abuse, we may ask for documentation or suspend the request until satisfied that the transaction complies with regulatory guidelines.

  15. Responsible Gambling Expectations

    We provide tools and resources to promote responsible gaming practices (e.g., deposit limits, time-outs) but acknowledge that our platform's entertainment value is inherent in risk-taking decisions made by you. Please access support services like GamCare should your gambling habits begin negatively impacting personal life.

  16. Self-Exclusion And Account Restrictions

    We allow users to self-exclude their accounts for a specific period of time (minimum six months). After expiry, we require that users complete another round of identity verification before reactivating account activity.

  17. Game Fairness And Rng Systems

    All games on our platform utilize Random Number Generators ("RNGs") developed by reputable third parties to ensure fairness and randomness of game outcomes.

  18. Technical Interruptions Or Voided Gameplay

    We reserve the right to temporarily suspend services due to technical issues, maintenance requirements, or regulatory compliance purposes without liability for any resulting losses (monetary or otherwise) incurred during downtime periods.

  19. Suspension Or Closure Of Accounts

    Without notice, we may close your account in cases such as non-payment, suspicious activity, abuse, failure to verify identity/KYC compliance breach, persistent gaming-related issues affecting other users’ experiences on our platform.

  20. Intellectual Property And Platform Ownership

    Our service is an intellectual property protected by international laws, including but not limited to patents, trade marks and copyrights (all rights reserved). We are the sole owner of all material related thereto (including source code) used in these terms.

  21. Limitation Of Liability

    In no event will we be liable for any indirect, incidental consequential loss or damage arising from access to use our platform under this agreement or otherwise including but not limited to for personal injury, death, business interruption, computer virus and system malfunction etc., which are solely your responsibility as the end user.

  22. Modification Of Terms

    We reserve the right at our discretion without notice to update these terms from time to time in order to make changes such that they do comply fully with current legislation laws rules regulations codes standards including gaming AML/CFT laws, also making clear where updates take effect immediately upon publication here or through notices published within the services.

  23. Contact Or Support Guidance

    For help and support related inquiries about our Terms & Conditions please refer to our FAQs on site homepage or contact our official support channels.